Refund policy
All sales are final. Due to the hygienic nature of our luxury wigs, bundles, frontals, closures, and hair extensions, we do not accept returns, refunds, or exchanges.
Please review your order carefully before completing your purchase, including:
- Product selection
- Length
- Texture
- Color
- Lace size
- Shipping information
Damaged or Incorrect Orders
If you receive the wrong item or your order arrives damaged, please contact us within 48 hours of delivery at info@crownwithgloryhair.com with:
- Your order number
- Photos of the product
- Photos of the packaging
We will review your claim and work to provide an appropriate resolution if the issue was caused by Crown With Glory Hair Boutique or the shipping carrier.
Lost or Stolen Packages
All orders require a signature upon delivery whenever available. Once a package has been marked as delivered by the shipping carrier, Crown With Glory Hair Boutique is not responsible for lost or stolen packages. Customers should contact the shipping carrier directly regarding delivery issues.
Order Cancellations
Orders begin processing quickly. Cancellation requests cannot be guaranteed once an order has been placed.